FAQ

Errors on my Order

A1A Signs & Graphics Inc. cannot be held responsible for any misprints or errors that are the result of incorrect information entered on a form. All information printed is as entered by the client placing the order. Proofs are available optionally (at $5) as indicated on all forms. Any changes to the order(s) after completing and submitting payment on this website must be communicated to A1A Signs & Graphics Inc.  ASAP and are the responsibility of the client. Contact Us

What cities are part of the GTA?

GTA Map

Shipping

Orders are shipped by Purolator, Canada Post, and AAA EXPRESS. Expect shipping time is up to 7 days for USA. Due to pandemic shipping may be delayed.

How soon can logbooks be completed from day of order?

Logbooks are ready within 7 business days.

Do you keep any information on file?

No payment information is kept on the file. Order information submitted (except payment information) is kept so that reorders can be made easier.

Are envelopes available in other colour than white?

No. Currently we only print on white envelopes as those most widely used. If you require envelopes in other colour than white please contact us after placing your order. You may also indicate in the additional information field on the form envelope colour requirements.

How many envelopes per box?

There are 500 envelopes per box.

What type of envelopes are available?

The envelope type we use is 9″ x 12″ open end, white.

What is the maximum number of labels you can print?

The maximum you can order over this website is 10,000 but if more is required please call 905-670-5404 for availability and pricing.

Is there anyway to get my labels the same day?

If your order was placed before 11 a. m. please call 905-670-5404 to check with us if we can process your order the same day. Same Day pickup might be subject to additional charges if outside of GTA. All same day shipping is done by local courier within GTA.

How many labels are there per 1 sheet?

There are 30 labels per sheet.

What is the size of the labels?

Labels on rolls are 3″ x 1″. Labels on sheets are 2 5/8″ x 1″

FAQ